There is one aspect in business that often gets overlooked by people and that is, quite frankly, the people. They are the lifeblood of any great company. Too often, people get sidetracked and distracted by making money and they lose sight of human beings and what they are all about and what truly matters to them. They might hear what someone is saying, but they are not truly listening. Goettl Air Conditioning is the company that listens and treats people the right way all of the time. They don’t take a day off from providing the best customer service that they can provide. That is a point of emphasis with Ken Goodrich and with Goettl Air Conditioning.
As a matter of fact, when they hire people, they like to make sure they are good with people. They do not want to send out robots to people’s homes to do installations, maintenance, and repairs. People would feel uncomfortable and they would feel like they are just sending out anyone to do the job. They want people with personality, that are filled with enthusiasm, and really enjoy doing what they are doing. This is not just a paycheck to them. They care about it and they want to do it the right way.
People can pick up on that and people are very, very smart. They can tell when someone is only interested in their wallet and their pocket book. That is a big turn off for many people. They don’t feel a connection and when building a company that has been around since 1939, they have done a wonderful job of building that connection and making sure it grows and stays in a good place. That is why they take the time to publish articles like this one right here: http://www.nevadabusiness.com/2016/06/goettl-air-conditioning-provides-tips-for-protecting-pets-from-the-heat/.
They are showing people that they care about their pets as well. Not only do they care about them as people, but they also care about everything that comes with them. They talk about the importance of grooming. The furry friends in our life have a lot of fur and the more fur they have, the hotter they are and the harder it is to deal with the heat. They also stress the importance of making sure they have plenty of water on hand at all times, so they can stay hydrated. It is the little things that make a huge difference.